1 Introduction

The Healing Spoon (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through https://www.thehealingspoon.us (the “Website”), how we use and protect it, and the choices and rights you have.

By using the Website, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Website. This Policy should be read together with our Terms & Conditions and Medical Disclaimer.

2 Information We Collect

Information you provide to us:

• Contact details such as your name, email address, and phone number.
• Messages you send through contact, consultancy, or enrollment forms.
• Comments you post on articles, including your name and email address.
• Newsletter subscription details (email address).
• Order and billing details when you purchase a course, product, or service.

Information collected automatically:

• IP address, browser type, device type, and operating system.
• Pages visited, time spent, referring website, and general usage activity.
• Cookie and similar technology data (see Section 4).

Please do not send us sensitive health information through the Website. Our content is educational, and we do not provide medical care.

3 How We Use Your Information

We use personal information to:

• Operate, maintain, and improve the Website and our content.
• Respond to your questions, requests, and consultancy inquiries.
• Process orders, enrollments, and course access.
• Publish and moderate comments.
• Send newsletters, updates, and service-related messages.
• Analyze Website performance and understand how visitors use it.
• Detect, prevent, and address fraud, abuse, and security issues.
• Comply with legal obligations and enforce our Terms & Conditions.

4 Cookies and Tracking Technologies

We use cookies and similar technologies to keep the Website working, remember your preferences, maintain session security, and understand traffic and usage patterns.

You can control cookies through your browser settings, including blocking or deleting them. Disabling certain cookies may affect how parts of the Website function.

5 How We Share Information

We do not sell your personal information for monetary value. We may share information only in the following situations:

• Service providers: hosting, analytics, email delivery, and payment processing companies that act on our behalf and are limited to using the data for those services.
• Legal reasons: when required by law, subpoena, or legal process, or to protect our rights, users, or the public.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.
• With your consent: when you ask us to share information or otherwise agree.

Comments you post, including your name, are publicly visible. Your email address is not displayed publicly.

6 Data Retention

We keep personal information only as long as needed for the purposes described in this Policy, to meet legal, tax, or accounting requirements, to resolve disputes, and to enforce our agreements. When information is no longer needed, we delete or anonymize it.

7 Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, loss, misuse, or alteration.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8 Your Privacy Rights (U.S. State Laws)

Depending on where you live, state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and similar laws in other states, may give you the right to:

• Know what personal information we collect, use, and disclose.
• Access a copy of your personal information.
• Correct inaccurate personal information.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of the sale or sharing of personal information or targeted advertising, where applicable.
• Not be discriminated against for exercising your rights.

To make a request, contact us using the details in Section 15. We may need to verify your identity before responding, and we will respond within the time required by applicable law. You may use an authorized agent to submit a request on your behalf.

9 Do Not Track and Global Privacy Control

Some browsers send “Do Not Track” or Global Privacy Control signals. Where required by law, we treat a valid opt-out preference signal as a request to opt out of the sale or sharing of personal information. Otherwise, the Website does not currently respond to Do Not Track signals.

10 Children’s Privacy

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13, in line with the Children’s Online Privacy Protection Act (COPPA).

If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11 Email Communications

If you subscribe to our newsletter or marketing emails, you can unsubscribe at any time using the link in any email or by contacting us. Our emails comply with the CAN-SPAM Act. We may still send you non-promotional messages about your orders, enrollments, or account.

12 Third-Party Websites

The Website may link to third-party websites, journals, and research sources. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before sharing information.

13 Data Transfers

Your information may be processed and stored in the United States or other countries where we or our service providers operate. Those countries may have data protection laws different from those in your state or country. By using the Website, you understand that your information may be transferred to and processed in those locations.

14 Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top shows when it was last revised. If changes are significant, we will take reasonable steps to notify you, such as posting a notice on the Website. Continued use of the Website after changes means you accept the updated Policy.